EPE is proud to announce we have received certification as operating an AS/NZS ISO 9001:2008 certified Quality Management System for the provision of Counter IED,EOD, and Force Protection Solutions including Equipment, Design, Training and Consultancy Services.
The certification is formal recognition of EPE’s commitment to focusing on our customer, and consistent and continuous improvement of our processes.
EPE Equipment management is committed to:
- Identifying and meeting the needs of our customers
- Ensuring product quality through extensive quality assurance checking
- On-going staff training and development
- Operating and continually improving our Quality Management System.
This process included an extensive evaluation, setting measureable objectives and incorporating corrective and preventative actions and methods of monitoring customer satisfaction. All members of staff have been trained on the new or updated procedures and key staff are part of the review and improvements steps. Finally, an extensive audit was carried out to enable our certification. To maintain our certification, we will undergo audits to ensure compliance and to assess initiatives for continued improvement.
Warwick Penrose, Managing Director of EPE explains ‘We believe that our decision to seek ISO 9001 Certification supports our commitment to providing dependable service and expertise to our customers to always deliver our brand promise Trusted to Protect.’